Humby, Clive Scoring points how Tesco is winning customer loyalty Clive Humby and Terry Hunt, with Tim Phillips - Sterling, VA Kogan Page 2004 - x, 276 pages ISBN: 074943578X 9780749435783 Subjects--Corporate Names: Tesco (Firm) Subjects--Topical Terms: Customer loyalty programs--Case studies Dewey Class. No.: 658.812 / H93