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Detalle libro
The handbook for quality management a complete guide to operational excellence Thomas Pyzdek, Paul Keller
Detalles de publicación: New York McGraw-Hill 2013Edición: Second EditionDescripción: xii, 484 pages illustrationsISBN:- 9780071799249 (alk. paper)
- 21 620.00452 P99 / 2013
Contenidos:
Organizational structures – The quality function – Approaches to quality – Customer-focused organizations – Strategic planning – Understanding customer expectations and needs – Benchmarking – Organizational assessment – Quantifying process variation – Quality audits – Supply chain management – Effective change management – Define stage – Measure stage – Analyze stage – Improve/design stage – Control/verify stage – Motivation theories and principles – Management styles – Resource requirement to manage the quality function.
| Tipo de ítem | Biblioteca actual | Colección | Signatura | Estado | Fecha de vencimiento | Código de barras |
|---|---|---|---|---|---|---|
| Libro | Campus Chiclayo Sala General | 1 | 620.00452 / P99 / 2013 (Navegar estantería(Abre debajo)) | Disponible | 740000024834 |
Organizational structures – The quality function – Approaches to quality – Customer-focused organizations – Strategic planning – Understanding customer expectations and needs – Benchmarking – Organizational assessment – Quantifying process variation – Quality audits – Supply chain management – Effective change management – Define stage – Measure stage – Analyze stage – Improve/design stage – Control/verify stage – Motivation theories and principles – Management styles – Resource requirement to manage the quality function.
